What is the vision for empactHealth.com?
How is empactHealth unique?
How does empactHealth plan to differentiate itself in a very competitive marketplace?
Why is empactHealth’s technology better?
How will you help my business become more effective at less cost?
What advantages does empactHealth offer to Buyers?
What advantages does empactHealth offer me as a Supplier?
Who are empactHealth's customers?


Q: What is the vision for empactHealth.com?

A: empactHealth.com goes beyond "healthcare e-procurement", the buying and selling of goods and services via the Internet. empactHealth synchronizes the business processes of healthcare buyers and suppliers - to reduce costs on both ends of the supply chain. This year we are taking a leadership role in the healthcare industry by aggregating a critical mass of buyers and suppliers, enabling them to realize cost savings and new business opportunities -- online.


Q: How is empactHealth unique?

A: We are the only company that brings: an initial critical mass of buyers and sellers that is essential to jumpstart an industry-wide e-procurement marketplace; an experienced management team with healthcare supply chain and healthcare information technology experience; the leading e-commerce technology from Commerce One; a solution that truly synchronizes supply chain-related business processes of both buyers and suppliers; being GPO neutral.


Q: How does empactHealth plan to differentiate itself in a very competitive marketplace?

A: empactHealth is not one of those "anymedstuff.com" companies that has put up a web site to sell or auction some small sub-segment of medical supplies or equipment. Real opportunity exists by simultaneously connecting the major players in the supply chain and signficantly impacting their business processes.


Q: Why is empactHealth’s technology better?

A: We have partnered with the world-wide leader of Business-to-Business e-commerce, Commerce One, as a foundation to build the best e-procurement solutions for the entire healthcare industry. In addition, we are in the process of adding functionality needed by our healthcare customers: business intelligence, inventory management, integration services, etc.


Q: How will you help my business become more effective at less cost?

A: Every provider and supplier can save money by automating their supply chain processes and linking them with their respective trading partners' requisition and order processes. empactHealth positively impacts the supply chain-related processes of buyers and suppliers by integrating its empactBuy and empactSupply solutions into their respective businesses, thus enabling efficient, cost effective e-commerce transactions via its empactMarketplace for healthcare. There are billions of dollars of potential annual savings at both ends of the inefficient healthcare supply chain. Those savings will only be realized by truly integrating the business processes of buyers and sellers.


Q: What advantages does empactHealth offer to Buyers?

A: Through empactBuy, buyers will reduce requisition and PO processing costs, reduce "off-contract" purchases, lower prices via better information, create and reconcile PO's, provide business intelligence analysis, track order status, manage inventory, enable auctioning and Request For Price / Request For Quote processes, and perform other mission-critical order management/supply procurement functions -- online.


Q: What advantages does empactHealth offer me as a Supplier?

A: Through empactSupply, suppliers will reduce order entry and invoice processing costs, reduce customer service costs, improve compliance information, increase customer interaction with direct sales, provide business intelligence analysis, & expand marketing & sales opportunities to buyers, worldwide -- online.


Q: Who are empactHealth's customers?

A: empactHealth customers include healthcare institutions (both for-profit and not-for-profit) and their suppliers (all product and service suppliers to healthcare institutions). For example, Columbia/HCA is our first healthcare provider customer, and brings 226 hospitals with $3 billion in purchasing power. Johnson & Johnson, Baxter and Medline are our first supplier customers. More will be announced very shortly.


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